PRIVACY POLICY

Effective Date: 11/29/2023

This Privacy Policy outlines the practices of www.macaw-on-kapok.com ("we," "us," or "our") concerning the collection, use, and protection of your personal information. We are committed to safeguarding your privacy and ensuring the security of your personal data.

Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your personal information when you use our website, products, or services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

1.1. Information You Provide: We collect information you provide when you interact with us, including when you fill out forms, sign up for an account, make a purchase, or contact us for support. This information may include your name, email address, postal address, phone number, and payment details.

1.2. Automatically Collected Information: When you use our website or services, we may automatically collect certain information, such as your IP address, browser type, device type, operating system, and browsing behavior. We may also use cookies and similar tracking technologies to collect data about your usage of our services.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing and Improving Services: We use your information to deliver our services, process transactions, and improve our offerings.

2.2. Communication: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt out of these communications at any time.

2.3. Customer Support: We use your information to provide customer support and assist with any inquiries or issues you may have.

2.4. Security and Fraud Prevention: We use your information to monitor and enhance the security of our website and services, as well as to prevent fraud and unauthorized access.

3. Sharing Your Information

We may share your personal information in the following circumstances:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support platforms.

3.2. Legal Compliance: We may disclose your information when required by law, court order, or government regulation.

3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices and Rights

4.1. Access and Correction: You may request access to and correction of your personal information in our records.

4.2. Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

4.3. Opting Out: You can opt out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us directly.

5. Security

We employ appropriate technical and organizational measures to protect your personal information. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on our website with the revised effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at paula@macaw-on-kapok.com.

Thank you for trusting www.macaw-on-kapok.com with your personal information. We are committed to protecting your privacy and maintaining your trust.